Become a driving instructor

Q: What do you love most about your job and/or team?

A: I love seeing learners grow in confidence and achieve their goals. The team is also fantastic — supportive, encouraging, and always willing to share advice and experiences.

Q: What’s been one of your most rewarding moments as an instructor?

A: One of the most rewarding moments is seeing a nervous learner pass their driving test after working hard to build their skills and confidence. Knowing I played a part in that achievement is very fulfilling.

Support & training

Q: How did the NRMA support you when you first started?

A: NRMA provided excellent training, clear guidance, and ongoing support from experienced team members. I always felt like I had someone to turn to whenever I needed help or advice.

Q: How has this role helped you balance work with family or other commitments?

A: The flexibility in scheduling has made it easier to maintain a healthy work-life balance. It allows me to manage personal commitments while still enjoying a meaningful and rewarding career.

Q: What flexibility options make this role work for you?

A: Having flexible hours and the ability to manage my schedule has been a huge benefit. It creates a great balance between work responsibilities and personal life.

Culture & values

Q: How would you describe the culture at the NRMA in a few words?

A: Supportive, professional, inclusive, and people-focused.

Q: When have you felt most proud to work for NRMA?

A: I feel proud knowing I’m part of an organisation that genuinely cares about road safety and the community, while also supporting its employees to succeed.

Career development

Q: What opportunities have you had to grow or develop at the NRMA?

A: I’ve had opportunities to strengthen my communication, coaching, and customer service skills, while also learning from experienced colleagues and ongoing training programs.

Q: What's kept you working at the NRMA?

A: The supportive environment, flexibility, and sense of purpose in helping people succeed have kept me motivated and engaged in the role.

Q: How has this role helped you to broaden your career and/or skills?

A: This role has helped me become more confident, adaptable, and patient. It’s strengthened my ability to communicate with people from all backgrounds and improved both my professional and interpersonal skills.

Q: Why did you choose NRMA over other Driving schools or Instructor roles?

A: I chose NRMA because of its strong reputation, commitment to road safety and member support. I also value the support, professional development opportunities and to work with a trusted brand that helps instructors deliver quality lessons to learners.

Q: What surprised you most (in a good way) when you started with the NRMA?

A: NRMA’s training curriculum is designed to make training an enjoyable part for learners and the instructors.

The work itself

Q: What does a typical day look like for you as an NRMA Driving Instructor?

A: A typical day for me as an NRMA driving Instructor involves teaching practical driving skills, guiding them through different road conditions, assessing progress and giving feedback to help learners improve their driving skills and build confidence on the road. The day also involves planning lesson routes, keeping lesson records and ensuring students feel safe and confident while driving.

Q: What do you love most about your job and/or team?

A: I love most about being a driving instructor is teaching safe driving skills and helping learners to gain confidence behind wheels and being safe & independent drivers.

Q: What’s been one of your most rewarding moments as an instructor?

A: The most rewarding moments for me as an instructor are when a nervous learner who previously struggled with basic controls becomes calm and confident in traffic, learns skills like safe gap judgement, hazard awareness and skilfully parks their vehicle without any hesitation.

Support & training

Q: How did the NRMA support you when you first started?

A: NRMA helped me with a professional training for all the skills required to be a safe driving instructor.

Q: How has this role helped you balance work with family or other commitments?

A: This role has helped me balance work-life balance as lessons are scheduled around availability and roster is given for fortnight. However peak demand times (weekends) is broken into multiple lessons.

Q: What flexibility options make this role work for you?

A: I have more flexibility in this role as a driving Instructor as I have some mornings free and some evening times free.

Culture & values

Q: How would you describe the culture at the NRMA in a few words?

A: The work culture at the NRMA is professional, safety-focused and supportive. Driving Instructors are part of a team environment with ongoing training and support, while still having independence in how they deliver lessons.

Q: When have you felt most proud to work for NRMA?

A: I felt proud to work for NRMA as it’s a team working for its strong reputation and the positive impact it has on helping learners become safe, confident drivers.

Career development

Q: What opportunities have you had to grow or develop at the NRMA?

A: There are number of opportunities for growth and development as the team itself is growing rapidly.

Q: Why did you choose NRMA over other Driving schools or Instructor roles?

A: I chose NRMA because of its strong reputation and trusted brand. As I had just become a driving instructor, I was looking for an organisation that offered ongoing support to help me build my confidence and develop my skills.

Q: What surprised you most (in a good way) when you started with the NRMA?

A: When I started with NRMA, I was pleasantly surprised by the wide range of age groups they catered to through their road safety programs. It didn't matter how old you were—NRMA provided road safety education and support for anyone willing to learn. I found it inspiring that they were committed to helping people of all ages become safer and more confident road users.

The work itself

Q: What does a typical day look like for you as an NRMA Driving Instructor?

A: A typical day as an Nrma Driving Instructor has a variety of sessions. It could be learners, seniors, overseas drivers or even Corporate drivers. School holidays and weekends running Safer Driver Courses to create Low Risk Drivers on the road. It’s all about creating safe independent drivers that understand driving is a privilege and have chose to drive.

Q: What do you love most about your job and/or team?

A: The most rewarding moment in my career was when my first learner passed their driving test. I felt incredibly proud and excited to have played a part in helping them achieve such an important milestone. Since then, the most rewarding part of my job has been helping learners develop into safe, confident, and responsible drivers every day. Seeing them understand and follow the road rules, appreciate the responsibilities that come with driving, and gain the independence that a driver's licence provides is incredibly fulfilling. Watching learners grow in confidence while balancing the freedom of driving with the responsibility it requires is what I find most satisfying about my work.

Q: What’s been one of your most rewarding moments as an instructor?

A: The most rewarding moment for me was when my first learner passed their driving test. I felt incredibly excited and proud. Since then, the most rewarding part of my job has become helping learners develop into safe, confident, and responsible drivers every day. Seeing them follow the road rules, respect the responsibilities that come with driving, and gain the independence that a licence provides is incredibly fulfilling. Watching learners balance the freedom of driving with the responsibility it requires is the most satisfying part of what I do.

Support & training

Q: How did the NRMA support you when you first started?

A: NRMA provided a comprehensive induction program, which was a great refresher for me as a driving instructor and a valuable introduction to the organisation. From there, I received ongoing training on a range of road safety programs and products, which helped me build my skills and confidence in delivering road safety education.

Q: How has this role helped you balance work with family or other commitments?

A: One of the greatest benefits of working at NRMA has been the flexibility. As a mum, it allowed me to balance my work responsibilities with being there for my children, while also giving me time to pursue my passion for teaching. That flexibility has made it possible to successfully manage my career, family, and personal commitments.

Q: What flexibility options make this role work for you?

A: One of the biggest flexibility benefits for me is being able to take holidays without worrying about losing work. Having someone continue booking sessions while I'm away means I can return to a full schedule instead of having to rebuild my client base. As a contractor, that level of support has made a significant difference to both my work-life balance and my income.

Culture & values

Q: How would you describe the culture at the NRMA in a few words?

A: Professional, welcoming, and dedicated to helping members.

Q: When have you felt most proud to work for NRMA?

A: I have felt most proud working for NRMA as a Driving Instructor when I've helped refugee drivers gain the skills and confidence to drive safely and independently. Seeing someone overcome barriers and achieve such an important milestone is incredibly rewarding. Every time one of my students—young or old—understands the importance of road safety, and I'm representing NRMA in my uniform, I feel a real sense of pride and accomplishment. Knowing I've helped make our roads safer while empowering others is one of the most fulfilling parts of my role.

Career development

Q: What opportunities have you had to grow or develop at the NRMA?

A: I have been an instructor for 15 years and always worked as a contractor for NRMA. During my time at NRMA, I've had the opportunity to continuously grow and develop through a range of increasingly diverse and responsible roles. I started as a Driving Instructor and expanded my experience into positions including Senior Driver Assessor, Corporate Driver Trainer, Driver Coach, Facilitator for the Safer Drivers Course (Module 1), and Module 2 Coach. Beyond delivering driver training, I have developed strong leadership and mentoring skills by coaching and supporting both new and experienced driving instructors. I've also designed and delivered professional development programs and instructor mentoring initiatives, helping to improve capability and promote best practice across the team. NRMA has also provided opportunities to contribute to meaningful community and education projects. These have included refugee driver education programs for learner drivers and supervising drivers, high school road safety and pre-learner education programs, community road safety initiatives, and the development of inclusive driver education resources for culturally diverse communities. These experiences have enabled me to broaden my expertise beyond driver training into adult education, coaching, facilitation, stakeholder engagement, program design, and risk management. They have strengthened my ability to adapt my communication to diverse audiences and reinforced my commitment to helping people become safer, more confident, and responsible road users while contributing to positive community outcomes.

Q: What's kept you working at the NRMA?

A: I appreciate working in a supportive, friendly and reliable team. This role also aligns with my passion for teaching and mentoring, and I find it rewarding to help others develop their skills while building a meaningful career.

Q: How has this role helped you to broaden your career and/or skills?

A: It has given me the confidence and knowledge to expand my career into all areas of driver training.

Looking Forward

Q: What excites you about your future here at the NRMA/Driver Training business?

A: NRMA has consistently demonstrated a proactive commitment to vehicle innovation and driver safety. With ongoing changes to road environments and rapid advancements in vehicle technology, driver education must continue to evolve. At NRMA, our role extends beyond instruction—we act as facilitators and coaches, supporting learners in developing safe driving habits and adapting to the demands of modern transport. Therefore, it excites me on what more there is as a NRMA instructor.

Q: What would you say to someone thinking about becoming a Driver Instructor at the NRMA?

A: If you're looking to expand your skills as a Driving Instructor and are passionate about road safety, definitely jump aboard. It's a rewarding opportunity that allows you to teach, learn, and make a positive difference in the community.